Stuart Jones.
Digital and Product leadership that moves the commercial needle.
25 years leading products for commercial brands including ITV, Domino's, KFC, Nando's, Channel 4 , McDonald's, The Telegraph, ASOS and Google. As well as having worked for PwC, KPMG and Accenture.
Over 25 years experience in Digital Customer Experience
Leading product for household-name consumer brands.
Services
Four ways to work with meFractional Product Leadership
01I step in as your CPO or Product Director, part-time. I set the strategy, build the operating model, lead the team and report to the board.
Talk about fractionalProduct Coaching & Mentoring
021:1 and team coaching for product managers and product leaders. I raise team maturity, sharpen decision-making and build commercial instinct.
Talk about coachingConsulting Projects
03Product audits, strategy sprints, operating model design and experimentation programmes. Defined scope, clear outcomes.
Talk about a projectAdvisory
04Ongoing advisory or NED-style support for boards, founders and investors who want senior product judgement in the room.
Talk about advisoryFive KEY principles.
Commercial data in every decision
Every product decision carries a number. If it does not move revenue, retention or cost, it does not ship.
Operating models, not feature factories
I build mature Product Operating Models. Shipping features is easy. Shipping the right ones, repeatedly, is the job.
Capability that outlasts me
I raise the team as I go. The value should compound long after the engagement ends.
Simple for the board
I turn product complexity into decisions a board can make in one meeting.
Evidence over opinion
Experimentation frameworks, not the loudest voice. Test, measure, then commit.
Operating at the intersect of customer experiences generating business results.
Product and Digital leader with 25+ years' experience driving business impact through customer experience across eComm, subscription and ad-funded models. I'm skilled in setting product strategy, raising team maturity and embedding commercial data into decision-making. I've a strong track record of senior stakeholder management, representing teams accurately at leadership level. Proven track record leading multi-channel product strategy across app, web and kiosk, partnering closely with marketing, technology and data teams.
Based in Surrey, working with clients in London and remotely.
LinkedInA recognised voice in the product community.
I'm passionate about what I do and through presenting on stage, talking on panels and being activly involved in the Product Community I've met some great people and organisations.
- ProductCon 2025Speaker
- RetailJam 2024Speaker
- Canvas Conference 2020 & 2021Speaker
Need Digital and Product acceleration?
Let's talk.
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I'll reply personally, usually within one working day.